Full Time/Part Time
Workforce Innovation and Opportunity Act (WIOA) Services AdvisorClient/Case Management Services - Provide intensive 1:1 Client/Case Management Services including orientation to program services, completing intake and eligibility determinations; conduct assessment of education, skills, abilities, and career goals through interviewing, testing, and other methods; In accordance with regulations, may refer clients to partner/other agencies to remove barriers to employability; prepare individual action plan for clients to include job search, mock interviews, soft-skill development, and resume preparation; educate client on labor market information, job opportunities, navigational key word searches, training programs, transitional skills, and other services; and follow up as needed/required with client on services.Compliance and Reporting - Maintain files and records for each client, including supporting documentation for the program to meet compliance with contract requirements, policies, and procedures; Ensure program benchmarks are met and/or exceeded; and Complete all paperwork and reports as needed/requested.Resource Room - Reemployment Activities - Determine Client/Case Management Services needed and coach clients through reemployment activities including, but not limited to: VOS and email account set up; resume and cover letter creation/updating; Interview preparation; assess job seeker skill gaps and provide necessary resources such as training videos; refer job seekers to job fairs and other employer resources; guide job seekers on career exploration tools, and train job seekers on search methodology; educate clients on website features, including demonstration of how to use/obtain labor market information; and refer clients as needed to available programs they may be eligible for.Travel - May be required for training and to perform outreach activities to customers/clients in the following 10 counties: Burleigh, Morton, Sioux, Grant, Emmons, Kidder, Sheridan, McLean, Mercer and Oliver
Requires six years of work experience performing customer or employment service duties of progressively increasing complexity that involved providing information and assistance to customers within an organization that offers a variety of products or services. Work experience normally includes receiving and analyzing in formation, determining an appropriate solution from several alternatives, and assisting or directing customers in implementing and completing necessary steps to resolve issues or satisfy inquiries. Education can substitute for work experience on a year to year basis.
Bachelor's degree in social services, education, business or other related field with case management experience, Sound attention to detail and accurate record keeping, knowledge of community resources and referral processes, Strong written and public speaking skills
380 Application Procedures
All application material must be received on or before 11:59 p.m. on the closing date. JSND does not provide sponsorships. Applications will ONLY be accepted online through the ND PeopleSoft System. In addition to the online application, applicants should upload the following documents Resume; Cover letter (addressed to Human Resources Division); Copy of their college transcript (if required as a minimum qualification or if using to substitute for experience requirement); and At least three business references with contact information. Applications will be scored based on a 100-point job related personnel system. Application materials should include information which clearly articulates how you (the applicant) meet the position's minimum qualifications and can perform the . It is very important to be thorough and detailed on all your application materials. For accommodation or assistance with the application or selection process, a complete Job Description Questionnaire; contact one of the following individuals in advance of the position closing date: Jason Sutheimer, SPHR, SHRM-SCP at (701) 328-2840 or email@example.com Mallory Green at (701) 328-2151 or firstname.lastname@example.org For questions regarding the position's duties or requirements; contact the following individual(s) in advance of the position closing date: Amy at (701) 328-5003 TTY users may use Relay North Dakota at 711 or 1-800-366-6888.
Equal Opportunity Employer
The State of North Dakota and this hiring agency do not discriminate on the basis of race, color, national origin, sex (including sexual orientation and gender identity), genetics, religion, age or disability in employment or the provisions of services and complies with the provisions of the North Dakota Human Rights Act.As an employer, the State of North Dakota prohibits smoking in all places of state employment in accordance with N.D.C.C. Sect. 23-12-10.